Sales CRM

DSTME provides Sales CRM to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. Sales CRM systems are designed to compile information on customers across different channels — or points of contact between the customer and the company — which could include the company’s website, telephone, live chat, direct mail, marketing materials and social media. Sales CRM systems can also give customer-facing staff detailed information on customers’ personal information, purchase history, buying preferences and concerns.sales crm in uae

 

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DSTME Sales CRM Benefits

  • Centralized customer database management
  • Campaign management and campaign conversion tracking
  • User Customer Contact/Call Log management
  • Opportunity tracking
  • Pipeline and stage tracking
  • Email and SMS Campaign engine
  • Dashboard analysis for management
  • Configurable reports
  • Meeting scheduling and tracking for marketing executives
  • Allocation and reallocation of customers to executives
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Sales CRM Software modules

  • organization master
  • Account management
  • Calls logging
  • Dashbord/real time monitoring
  • MIS Reports
  • Security/Outlook Integration
  • Sales Lead generation
  • Sales Lead tracking
  • Sales Quotation tracking
  • Sales Tracking
  • New customer tracking
  • Sales KPI
  • Sales man target vs revenue
  • Performance tracking

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